Can I Utilize My Existing Business Telephone System?

Many corporations wish to have their inbound calls answered automatically by a VoiceStamp package.  A  prerecorded greeting message offers callers the option of pressing touch tones to routed to their destination extension.   Then the call is transferred using the PBX with these attributes: 1) Telephone systems operate in either analog or digital mode. VoiceStamp's software requires the use of an analog phone port, which operates like your home telephone jack.   To determine if you have this feature available to you ask the vendor who sold you the telephone system in the first place. You may not get the straightest answer however as the use of VoiceStamp product saves you money and takes away money from your vendor's hands. 2) To transfer a call you will need the flashhook feature which is handled by pressing the receiver button down for a moment.  Once you hear a second dialtone, dial another extension, then you may hang up the phone to transfer that call.   You would also use a flashhook to get a second incoming phone call if you had the call waiting option enabled. 3) Some older telephone systems create the touch tone signals in the main switching box rather than on each desk phone. This may present a problem when trying to retrieve messages left in your mailbox because you need to hear the tones.  You can test this out by dialing another phone extension and listening to touch tones created. 4) When you hang up on any phone call, the telephone company responds by sending an termination signal called a loop break, or a break in current.  However, some PBX's block these signals causing a voice system to stay connected even through the caller has left the line.  You can determine this by having someone call you and then hang up. Then listen for a click/dialtone.