What is Interactive Voice Response or IVR?

The term "Interactive Voice Response" means something different to everybody who really knows what it means. A typical application is a bank where the computer must calculate results and speak back details rather than just repeating prerecorded voice data. It can also mean a database where the caller enters their zip code and are transferred thru the phone line to another distant local sales office. The key here is that every business and it's database is different so every installation would require a custom project each time. voicestamps has designed it's software to minimize the need for big software development projects and custom work.

Other IVR systems may allow you to buy tickets over the telephone with your credit card, select a location where the nearest movie is playing, or just about anything else.

Because of the complexities and expenses involved in software development, IVR systems are often avoided because of the tremendous expense involved. VoiceStamp has built-in many of the most common features into its standard software or optional personality modules, making our standard systems the next best thing to custom.

Some common ones are:
	• Zip code locators	• Mail Order-Credit Cards
	• Telephone numbers	• Caller ID Phone Capture
	• Area code locaters	• Social Security Numbers
	• Drivers license numbers	• Route by day, week or month

If you do have a specific requirement for custom software we welcome you to submit it to us for an estimate of costs. We can then discuss the possibilities of modifying an existing program somewhat to meet your needs.